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Frequently Asked Questions

How can you sell the test strips so cheap?
We deal in overstock diabetic testing supplies that aren't going to be sold by pharmacies. Many of the products we sell have damaged packaging (but NEVER damaged product inside) or are expiring in a few months. We acquire them cheaply and pass along the savings to you!

Are you a pharmacy?
No, Valley Rain Medical is NOT a pharmacy. We deal strictly in over-the-counter diabetic supplies.

How soon can I expect to receive my supplies once I order?
We take pride in fast handling! Barring unforeseen circumstances, you can expect your order to ship within one business day of being placed. We ship all orders via USPS first class mail (or Priority Mail if you upgrade), so you can receive your order in as fast as a couple of days or usually in about a week at the longest.

Do you carry [fill in the blank] brand of test strips?
At this time we only carry test strips and lancets, and what brands we have access to changes regularly. Don't see what you're looking for? Contact us!

Will my insurance company reimburse me for supplies I purchase from you?
We can't speak to the practices or policies of any particular insurance company. If in doubt, your best bet is to contact your insurance company before you purchase.

Is Valley Rain Medical a trustworthy group to do business with?
We pride ourselves on trust, honesty, great service, and personal connections with our customers. Our parent company, Diabetic Supply Team, is an accredited business with the Better Business Bureau. But don't take our word for it, hear what our customers have to say!